What is hospitality and tourism all About?

If you have a passion for Tennessee and all our state has to offer, thrive in fast-paced environments, and enjoy working with people, hospitality and tourism might be the right fit for you! Represent Tennessee by considering this large, growing industry.

Hospitality and tourism is a vast industry with many types of employers, including

• Hotels and resorts
• Restaurants and food service
• Meeting and event planners
• Tourism destinations and attractions
• Leisure, recreation, and sports managers
• Airlines, cruises, and other transportation
• Cultural tourism development agencies
• Spa and wellness services

What kind of skills do I need?

Hospitality and tourism is a people-driven industry where people management and customer service abilities are key. Helpful skills include:

• Customer Service—Working in hospitality and tourism means having a positive attitude and going above and beyond to help customers
• Creative problem solving—Hospitality and tourism workers find creative ways to help make someone’s day a little better
• Teamwork—Many workers function as part of a team, which requires excellent communication and time management skills
• Business and management skills—Many hospitality and tourism jobs include management responsibilities and strategic thinking